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Claim expenses if DVSA cancelled your theory test - GOV.UK

gov.uk

When a government agency cancels your test at the last minute, who bears the cost — and this policy shows how bureaucracies handle the moral obligation to compensate citizens for their own failures.

Principal-Agent ProblemPublic Choice TheoryDistributive Justice
Claim expenses if DVSA cancelled your theory test - GOV.UK

Theory Briefing

  • The DVSA is offering expense claims to drivers whose theory tests were cancelled at short notice, acknowledging state-caused financial harm.
  • This policy reflects the Principal-Agent Problem: the agency (agent) disrupted citizens' plans, triggering a duty to make them whole.
  • Eligibility rules determine who qualifies for compensation, illustrating how governments ration remedies even when liability is clear.
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